Privacy Policy

BasicHealthcare Gatepass is designed to support visitor registration, gatepass management, and material movement tracking.

This Privacy Policy describes how information may be collected, processed, stored, shared, and retained while using the application.

Depending on the features used and the organization's requirements, the application may process the following information:

• Visitor Information: Name, contact number, company name, purpose of visit, and registration details.
• Material Information: Material name, description, quantity, gatepass number, and movement details.
• Check-In and Check-Out: Entry and exit dates, times, and associated records.
• Account Information: Name, email address, mobile number, and account details.
• Technical Information: Device identifiers and diagnostic information where required for security and application functionality.

Information may be used to:

• Register visitors and manage approvals.
• Create and manage visitor gatepasses.
• Track material inward and outward movements.
• Maintain check-in and check-out records.
• Support premises security and access control.
• Maintain operational and audit records.
• Troubleshoot problems and improve reliability.
• Investigate suspected misuse or security incidents.

Authorized users can register visitors, record visit details, generate gatepasses, and manage visitor check-in and check-out activities.

This information supports visitor verification, access management, and organizational security. Users should ensure that records are accurate and handled in accordance with applicable policies and laws.

The application enables authorized users to create and manage material gatepasses and record material entry and exit activities.

These records may include material descriptions, quantities, gatepass references, movement status, and timestamps. They help maintain traceability and accountability.

We do not sell or rent personal information to third parties.

Information may be shared when necessary:

• With authorized personnel for legitimate organizational operations.
• With service providers supporting hosting, maintenance, security, or technical operations, where applicable.
• When required by applicable law or valid legal process.
• To investigate security incidents, prevent misuse, or protect legitimate rights and safety.

Information should be shared only to the extent reasonably necessary for the relevant purpose and subject to appropriate safeguards.

We use reasonable technical, administrative, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction.

No electronic storage or transmission system can be guaranteed to be completely secure.

Information may be retained for business operations, security, audits, legal obligations, and dispute resolution. Retention periods may vary according to organizational requirements and applicable law.

When information is no longer required, it should be deleted, anonymized, or otherwise handled in accordance with applicable retention policies and legal obligations.

The application may request device permissions when necessary for features that you use. For example, camera access may be needed if the application supports capturing visitor photographs or scanning codes.

Actual permissions depend on the features available in the installed version. Users can review available permissions through their device settings.

Users are responsible for:

• Providing accurate visitor and material details.
• Protecting their login credentials.
• Using the application for authorized purposes only.
• Accessing and sharing information only when permitted.
• Following organizational security procedures.
• Reporting suspected unauthorized access promptly.

Depending on applicable law and your relationship with the organization, you may have the right to request access to, correction of, or deletion of certain personal information.

Requests concerning visitor records, employee accounts, or organizational gatepass records may need to be directed to the relevant organization's administrator or authorized privacy contact.

Some records may need to be retained to meet legal, security, or audit requirements.

The application is intended for organizational gatepass and business operations, not for independent use by children. We do not knowingly seek to collect children's personal information beyond what may be necessary and lawfully processed for an authorized organizational purpose.

If you believe information has been collected inappropriately, please contact the support team.

The application may rely on third-party infrastructure or services for hosting, notifications, diagnostics, or other technical functions, where applicable.

Information processed by such services may also be subject to their privacy policies and applicable contractual safeguards.

We may update this policy to reflect changes to the application, organizational practices, or applicable legal requirements.

Updated versions will be published through the relevant application or associated platform, along with a revised "Last Updated" date. Where required by law, additional notice or consent will be provided.

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your information, contact:

BasicHealthcare Gatepass Support Team

Email: info@basichealthcare.in

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